{"id":223607,"date":"2026-08-13T22:43:08","date_gmt":"2026-08-14T03:43:08","guid":{"rendered":"https:\/\/benefits.dextergroup.com\/?page_id=223607"},"modified":"2026-10-23T07:09:02","modified_gmt":"2026-10-23T12:09:02","slug":"meet-dex","status":"publish","type":"page","link":"https:\/\/benefits.dextergroup.com\/es\/resources\/meet-dex\/","title":{"rendered":"Te presentamos a Dex"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section section_has_divider et_pb_bottom_divider\"><span class=\"et_pb_background_mask\"><\/span>\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/benefits.dextergroup.com\/wp-content\/uploads\/2026\/08\/DEX-4-GrayBG.svg\" alt=\"DEX\" title=\"DEX\" width=\"1915.78\" height=\"2199.95\" class=\"wp-image-223603\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module preset--group--divi-heading--divi-font--hp5h6dj--k7lohkovt2\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\"><strong>Introducing DEX\u2026<\/strong>Your New Benefits Assistant!<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Your benefits guide on the go. Ask Dex from your phone or home computer, any time, and get answers in seconds.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module preset--module--divi-divider--055bgzrehh\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_breadcrumbs_0 et_pb_breadcrumbs et_pb_module et_flex_module\"><div class=\"et_pb_module_inner\"><nav class=\"et_pb_breadcrumbs--trail\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/benefits.dextergroup.com\/es\" class=\"et_pb_breadcrumbs--breadcrumb et_pb_breadcrumbs--home\">Inicio<\/a><span class=\"et_pb_breadcrumbs--separator\">\/<\/span><span class=\"et_pb_breadcrumbs--current et_pb_breadcrumbs--breadcrumb\">Archivos<\/span><\/nav><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--08jj8yivge\"><div class=\"et_pb_text_inner\"><h3>What Is Dex?<\/h3>\n<p>Dex is a chat assistant built just for this site, with knowledge of the Dexter benefits program. Ask about your medical, dental or vision coverage, your HSA or FSA, your 401(k), disability, life insurance, what\u2019s changing for 2027, or anything else covered here, and Dex pulls the answer together for you. Dex can also point you to the right plan document or form. Asking Dex offers a quicker way to find the benefits info you need without having to look through multiple pages on the site.<\/p>\n<h3>Dex Goes Where You Go<\/h3>\n<p>Benefits questions don\u2019t wait for the workday. Dex is ready when they come up: at home going over your options with family, at the doctor\u2019s office, or on your phone during Open Enrollment. Your spouse or partner can ask Dex questions too.<\/p>\n<p><strong>Use Dex on your phone or home computer.<\/strong> Dex isn\u2019t available on Dexter\u2019s company network, so open this site on a personal device to chat.<\/p>\n<p><a href=\"#\" class=\"open-dex-chat dx-ask-dex\" role=\"button\" style=\"display:inline-block;margin-top:.4em;padding:10px 24px;border:2px solid #9b0e25;color:#222;font-weight:700;text-decoration:none;\">Ask Dex now<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_blurb_image_svg et_pb_module et_flex_module preset--group--divi-blurb--divi-border--nested--q014ehqdl9 preset--group--divi-blurb--divi-box-shadow--nested--2maax0yaqz preset--group--divi-blurb--divi-font--hm5q2bb--nested--54u7snla2a preset--module--divi-blurb--2zsgvb5g5b\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/benefits.dextergroup.com\/wp-content\/uploads\/2026\/08\/chat-icon-simple.svg\" width=\"187.23\" height=\"187.23\" class=\"wp-image-223605\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h5 class=\"et_pb_module_header\">How it Works<\/h5><div class=\"et_pb_blurb_description\"><p><strong>Open Dex on your phone or home computer<\/strong> using the button in the lower right corner of your screen. Type your question into the chat box, or tap one of the suggested questions to get going.<\/p>\n<p><strong>Ask a real question.<\/strong> Dex does better with a full question than a single word. \u201cWhat\u2019s my deductible on the CDHP $2,000?\u201d will get you a much better answer than just entering \u201cdeductible.\u201d Planning ahead? Try \u201cWhat\u2019s changing for 2027?\u201d<\/p>\n<p><strong>Tell Dex where you work.<\/strong> Dexter\u2019s medical plans work differently depending on your location. So when you ask about deductibles, networks, or what you\u2019d pay for care, Dex will ask where you work \u2014 that\u2019s how you get your numbers instead of somebody else\u2019s. You only have to give your location once during the chat \u2014 Dex will remember for the rest of your conversation.<\/p>\n<p><strong>Ask for the answer the way you want it.<\/strong> Need the short version? A step-by-step? An example? Just tell Dex and it will shape the answer to match.<\/p>\n<p><strong>What Dex can\u2019t do.<\/strong> Dex explains how your benefits work, but it can\u2019t see any of your personal data \u2014 not your elections, your claims, your balances, or what you\u2019ve spent so far this year. For anything specific to your account, call <a href=\"\/es\/resources\/health-care-coordination\/\">Quantum Health<\/a> at <strong>844-460-2840<\/strong>. They are your first call for health care and benefits questions.<\/p>\n<p><strong>Keep personal details out.<\/strong> Don\u2019t type your Social Security number, member ID or health conditions. Dex doesn\u2019t need them to help.<\/p>\n<p><strong>Keep in mind\u2026 <\/strong>Dex is AI, and AI can occasionally get things wrong. Double-check anything important with Quantum Health, and remember that the official <a href=\"\/es\/resources\/documents-and-forms\/\">plan documents<\/a> are always the final word. See <a href=\"\/es\/about-this-site\/\">Acerca de este sitio<\/a> for more on how Dex works and how your information is handled.<\/p>\n<\/div><\/div><\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--5vzqwb1skf\"><div class=\"et_pb_text_inner\"><h4>Helpful Pointers for Better Results<\/h4>\n<ul>\n<li><strong>Most answers link to the page they came from<\/strong>, so you can read more or check the source yourself. If an answer helped or missed the mark, tap the thumbs up or thumbs down below it.<\/li>\n<li>\n<p>Ready to ask about something new? <strong>Tap the refresh icon<\/strong> <i class=\"fa-solid fa-arrows-rotate\"><\/i> to clear the chat and start fresh. One thing to keep in mind: refreshing clears the current conversation, so retain any info you want before you reset.<\/p>\n<\/li>\n<li><strong>Dex stays inside this site.<\/strong> It will not answer personal medical or health questions, and it cannot see or share your private account details.<\/li>\n<li>Remember, <strong>always ask Dex a full question<\/strong>. Be specific, consider asking for examples, and think of your interaction with Dex as a conversation.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/benefits.dextergroup.com\/wp-content\/uploads\/2026\/08\/worker-with-smartphone.jpg\" alt=\"Employee using a smartphone\" width=\"550\" height=\"594\" srcset=\"https:\/\/benefits.dextergroup.com\/wp-content\/uploads\/2026\/08\/worker-with-smartphone.jpg 550w, https:\/\/benefits.dextergroup.com\/wp-content\/uploads\/2026\/08\/worker-with-smartphone-480x518.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 550px, 100vw\" class=\"wp-image-223645\" title=\"Captura de pantalla\" \/><\/span><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--orhcips84u\"><div class=\"et_pb_text_inner\"><h5>Dex on Your Phone<\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/qr-dex-temp-site.svg\" alt=\"QR code that opens the Dexter benefits site\" width=\"140\" height=\"140\" style=\"display:block;width:140px;height:auto;margin:.5em 0 .75em;\" \/><\/p>\n<p>Point your phone\u2019s camera at the code to open this site, then tap <strong>Dex<\/strong> at the bottom of the screen.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row preset--group--divi-row--divi-border--nested--owy1bi5r1g\">\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h5>Disclaimer<\/h5>\n<p>Dex runs on generative AI, which makes it a tool, not a person, and the technology is still maturing. It can be wrong or incomplete at times. Everything Dex shares comes from this site and Dexter\u2019s official benefits guides. The site covers benefits for eligible Dexter employees; it does not apply to employees covered by a collective bargaining agreement. It is meant as general information for Dexter employees only, and some items may not apply depending on where you work.<\/p>\n<p>Treat Dex\u2019s answers as a starting point, not the final word. They are not formal benefits guidance, legal advice, or financial advice. When a real decision is on the line, check your official <a href=\"\/es\/resources\/documents-and-forms\/\">plan documents and Summary Plan Descriptions<\/a>, or call Quantum Health at <strong>844-460-2840<\/strong>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":223437,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"dipi_cpt_category":[],"class_list":["post-223607","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/pages\/223607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/comments?post=223607"}],"version-history":[{"count":11,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/pages\/223607\/revisions"}],"predecessor-version":[{"id":224428,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/pages\/223607\/revisions\/224428"}],"up":[{"embeddable":true,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/pages\/223437"}],"wp:attachment":[{"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/media?parent=223607"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/benefits.dextergroup.com\/es\/wp-json\/wp\/v2\/dipi_cpt_category?post=223607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}